Thinking the enclosure was bad, i put in a wd drive to test it and it mounts just fine. How to register and do wd warranty check a wd 1 tb hard drive. Browse by product below to find your specific product. Before you tread on to claiming your warranty, first check if it still has one. Read speeds up to 2000mbs to decrease load times and get you into the game faster. Western digital my book home edition user manual pdf download. Wd my passport external hard drive set up guide for mac 2019. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. I want to share the tips to you on how to register a 1tb hard drive or 2 tb harddrive wd and get 3 years warranty through wd product registration. Registration register your wd product to get the latest updates and special offers at.
You are responsible for the contents of your comments and any consequences that may arise as a result of them. If my product has failed, but is out of warranty, am i eligible to receive a replacement product. Hd for the first year and yes wd do cover the device under a limited warranty for a. Find low everyday prices and buy online for delivery or instore pickup. The warranty registration site will tell your drive is out of region but will give you the opportunity to generate an rma and send the drive to somewhere in asia likely to malaysia. Available in various editions from essential, to premium to world edition. Wd product registration is compulsory to get 3 years warranty. Suddenly today when i plugged it in it showed me you need to format the disk before you use it previously when it was working fine it shows. Warranty status i have the link for your convenience.
It can indeed be used for all models of ps4 game console if you have an incredibly large collection of games to install, although for consoles there are drives that can save you an additional few seconds in load times if that matters. Seagate expansion 8tb desktop external hdd is a fantastic external solution for large backups and media collections alike. Shop for wd 4tb my book desktop external hard drive at best buy. External hard drives withstand regular use and have tougher cases to protect the delicate disc. In addition to simplifying the backup process for both windows and mac computers, this hard drive features 256bit aes hardware encryption to. Disk drive format your my book drive is formatted as a single exfat partition for compatibility with all updated windows and mac operating systems.
This seems odd whats even more odd is the product cannot be found on the wd products list. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. The drive power up, white light blinks and i hear it spinning. Id recommend this hard drive to anyone who needs some extra space and doesnt want to spend a ton of money. When you click start backup after creating a backup plan, the wd backup software. Email support is free for the entire warranty period and our extensive knowledge base is. My book essential hard drive is not recognized by windows. Does anyone know a way to reset or reconfigure the wd mybook to work with a non wd i. The warranty for your western digital product varies depending on product model.
I plugged it into my newer pc and it has its own usb cord which is both powerport. Its 5 gbps data transfer rate enables fast copying of files, and its automatic backup software can be set to fit any schedule. Before that it was working perfectly on both computers. This 30 day period starts on the date of your first telephone contact with wd technical support. Western digital wd also has telephone and email support available. Overview of product warranty registration extension for opencart 2 link to. Cant seem to find anything on the net regarding this. External hard drives cheap external hard drives deals. Find over 30,000 products at your local micro center, including the my book 8tb usb 3. Enter your serial number below to check if your drive is still under warranty. You may find the applicable warranty for your product via the product detail webpage, in your product documentation or by contacting our support team. Serial numbers can be separated by spaces, comma, semicolon, or colon. The recovery center also provides download and installation of software. When i went to register the product, the wd website responded with the statement out of limited warranty and cannot be registered.
Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. My book drive, with the wd backup, wd drive utilities, and wd security software usb 3. You should never post serial numbers of your hard drives on a public forum serial numbers are your registration and warranty. If your product is not listed above, please visit the product page. New hdd out of limited warranty registration problem. For information about optional accessories for wd products, visit. Companies are gathering as much data as possible to help the. Registration register your wd product to get the latest updates and special. The 8tb capacity easily accommodates the largest files and the built in 256 bit aes hardware encryption keeps your data safe from unauthorized users. As shown in figure 1, your my book drive kit includes the following. I just bought a 4 tb western digital elements removeable drive.
Superfast external boot capabilityfor information about using your my book. For plenty of space, a wd 2tb external hard drive stores 2,000 hours of standard definition video, 34,000 hours of music, 1,000 hours of highdefinition movies, or 620,000 quality photos. The part number is wdbu6y0040bbk0a and the serial number is removed due to privacy. How to check western digital wd hard drive is in warranty or. Ps4 8tb external hard drive guide ps4 storage expert. Portable drives such as wd elements are available in a variety of speeds and storage capacities. My friend asked me to look at her wd my passport external hard drive it is still under warranty but she wanted to see if i could retrieve photos she stored on it prior to sending it back to wd. Wd 4tb my book desktop external hard drive best buy. Wd my book 6tb external hard drive by western digital 3. A line of external hard drives by western digital, styled after hardbound books. Page 1 page 2 compatibility page 3 recording your wd product information page 4 drive format page 5 page 6 connecting the device page 7 page 8 page 9 frequently asked. Please check the serial number entered and try again. Acronis true image wd edition software to schedule full system backups.
New devices, new systems, new solutions, all optimized and tuned to create the right conditions for your data to realize its full potential. Registrationregister your wd product to get the latest updates and special offers. This hard drive worked exactly as described and i had no issues at all with it. Have tried restarting machine and hard drive several times, no change. How to check western digital wd hard drive is in warranty. It took me 1 hour to find out how to get 3 years warranty by wd product registration. My book essential hard drive is not recognized by windows 7. Find over 30,000 products at your local micro center, including the my book 3tb usb 3. Store files securely with this 4tb western digital my book hard drive. My book world edition user manual about your wd product 3 updating your operating system go to the start menu and click windows update. Customers can visit the recovery service center for embedded and.
The warranty with amazon is one year so you can send it back to them in the first. For more information regarding updating your system, visit windowsupdate recording your wd product information in the following table, write the serial number and model number of your new wd. External storage drive supported cloud service account schedulethe time of day, day of week, and month that you want to run the backup. When you get the drive, register an account on wds website then enter the. The power connector, interface port, and a security slot on the back usb 3. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard. Includes the manufacturers limited warranty of 6 months. I have tried it on a laptop with windows 7 and on a destop pc with windows xp, it doesnt work. Western digital singapore is a service center that offers recovery services including data recovery, hard drive, internal and external drives, portal drive recovery, and many other software solutions. Product title wd 3tb my book desktop external hard drive, usb 3.
This is my second wd my book, i decided to upgrade my old external hard drive since it was getting old ive had it for 6 years. The my book desktop hard drive also works great with. My passport portable hard drive, with the wd backup, wd security and wd. I couldnt find anything cheaper and with warranty longer. Device manager does not show the device as connected, nor does opening the computer window. How to claim warranty in western digital external disk quora. Warranty claims may not be accepted for products returned outside the countryregion where the product was first shipped to a seagate authorized distributor. How to check western digital wd hard drive is in warranty or not.
You should persist in contacting wd support to resolve the problem and not post your serial number on a public forum which anyone can steal or use for whatever purpose. External and internal hard drives give you a range of ways to store and backup your data, safely and securely. This western digital my book external hard drive offers easy plug and play installation and includes wd backup software which makes it easy to back up. I have wd my book essential external hard drive, 2tb and was using it regularly in windows 8. When i try to register it, wds web site says that the serial number is invalid. Our comments box is a great way for you to view other peoples feedback about products on, and add your own. Wd mybook essential enclosure and non wd replacement drive. How to claim warranty and replacement for western digital wd. Western digital empowering the worlds data infrastructures. Password protection with builtin 256bit aes hardware encryption with wd security software, just set your own personalized password to help keep your content private and safe. Western digital my book home edition user manual pdf. I bought a 1tb hard drive from wd and wanted to register it online to avail 3 years limited warranty.
Western digital inand memory has become an important part of automated driver systems with local storage to fit the demanding data needs of the vehicle. Feb 24, 2018 how to check western digital wd hard drive is in warranty or not. The hard drive hasnt fallen down or been physically damaged in any way. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Product title wd 8tb my book desktop external hard drive usb 3. Cant register new wd drive external drives for pc wd. Your my book thunderbolt duo dualdrive storage device and wd drive.
Wd 8tb usb my book vs seagate 8tb backup plus hub pc. Please check your warranty through warranty validation and begin a return to create your rma return materials authorization. A better solution that involves a little more work and money would be to purchase an external hard drive enclosure and put the hard. Store thousands of files and documents on this western digital my book external hard drive. How to check western digital hard disk warranty status. Please check your junk or spam folder if you do not receive an email confirmation. Western digital my book troubleshooting, repair, and service manuals. My question is that it seems as if i can only put a wd drive in the mybook enclosure. Wd external hd error you need to format the disk before. This western digital my book hard drive offers builtin 256bit hardware encryption and optional password protection for peace of mind. Tips for getting started with the wd my book backup drive.
We would like to show you a description here but the site wont allow us. The automotive industry is undergoing significant transformation with electrification and the development of autonomous vehicles. Jul 05, 2019 this is my second wd my book, i decided to upgrade my old external hard drive since it was getting old ive had it for 6 years. As shown in figure 1, your my book for mac disk drive kit includes. My book for mac external hard drive, with the wd security and wd drive utilities software usb 3.
Took wd device to best buy, and geek squad verified that it was functioning correctly but on an xp machine i. Password protection the my book drive s builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. Thanks to external, internal and portable hard drives, we dont have to just make room with whatever storage capacity our laptop or pc has onboard. Does anyone know a way to reset or reconfigure the wd mybook to work with a nonwd i. Product has one or more wd labels removed, torn, or tampered. Verify warranty and submit return seagate support us. When i try to send a message to wd support, it says that the serial number is invalid. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. In addition to simplifying the backup process for both windows and mac computers, this hard drive features 256bit aes hardware encryption to ensure stored files.